Siti's Gallery - Custom Designed Fashion Jewelry - Stone, Gold, Silver, Crystal, PearlExquisite, and the most affordable jewelry on the internet!Siti's Gallery - Custom Designed Jewelry - Chandelier & Dangle Earrings, Necklaces, Bracelets
  Home » Catalog » Shipping & Returns    My Account |  Cart Contents |  Checkout  
Browse Category
Earrings->
Necklaces
Bracelets
Browse Materials
All Creations more
Sterling Silver Freshwater Pearl Chandelier Earrings
Sterling Silver Freshwater Pearl Chandelier Earrings
$24.99
Quick Find
 
Use keywords to find the creation you are looking for.
Advanced Search
Information
About Us
Glossary
FAQ's
Our Guarantee
Privacy Policy
Terms of Use
Site Map

Shipping & Returns

Worldwide Shipping
If you have any questions, please feel free to contact our Customer Service department at service@sitisgallery.com or 703-680-0050.

Shipping

All Siti's Gallery Custom Designed Jewelry Creation orders are all shipped with the reliability and accountability of the United States Postal Service (USPS) . We have found the USPS to be very reliable and low cost. Of course, the reliability of International shipments depends on the individual country's postal system, but we have experienced very little problems.

Where We Ship
United States of America "Domestic" shipments include Hawaii, Alaska, APO, and FPO. "International" shipments include any other destination in the world. We Ship Worldwide.

Packing Information
We pack all of our Jewelry Creations in such a way to minimize jostling during transit. By doing this we virtually eliminate damage to adjacent Crystals, Stones, and Pearls by them banging into one another. All of our Jewelry Creations are packaged by placing each piece inside individual plastic zip bags and then inside a sturdy cardboard cotton filled jewelry box. We wrap the cotton filled jewelry box(es) with bubble wrap and place them in a sturdy cardboard mailing carton.

Insurance
For "Domestic" shipments, your order will be shipped to you fully insured by Siti's Gallery at no cost. Sorry, but due to the many different regulations we cannot insure "International" shipments. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.

Customs
We are not responsible for duties and fees assessed by Customs or other foreign government agencies for "International" shipments.

Schedule
We ship within one (1) business day after receipt of payment. We ship orders M-F, 9 AM - 5 PM, U.S. Eastern Daylight Time. If you place an order on a holiday, a Saturday or Sunday, or after 5 PM Eastern Time on a regular business day, your order will begin processing the following business day. To help you plan when to expect your order, you'll notice an estimated arrival date listed in the checkout details. This is the approximate number of days required to process, package, and deliver your order.

Because APO & FPO orders must be processed through the military postal service, it may take your package a bit more time to arrive. Siti's Gallery ships all APO & FPO orders via USPS Priority Mail or First Class Mail and guarantees your package will arrive at the appropriate APO/FPO processing center within 3-5 days. From that point on, we depend on the military postal service to deliver the package to you in a timely manner. We cannot provide a tracking number or specific delivery date. If you are already familiar with sending packages to APO & FPO addresses, you can probably expect your Siti's Gallery order to arrive in about the same amount of time.

Returns

Our 30-day return policy gives you plenty of time to consider your purchase. That way you can be sure you made the right decision.

If for any reason you aren't satisfied, you can return any item in its original condition within 30 days of the date of shipment for a refund or an exchange. It's that simple.

If you have any questions about our return procedure, please don't hesitate to contact us at returns@sitisgallery.com or 703-680-0050. PLEASE NOTE: A RETURN AUTHORIZATION CODE NUMBER IS REQUIRED FOR ALL RETURNS OR EXCHANGES.

You may return or exchange your Custom Designed Jewelry Creation within 30 Days if you are not satisfied with it. Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear or those that have been engraved, altered, resized (by a jeweler other than Siti's Gallery), or damaged in any way cannot be accepted for return (see exception for damaged shipment below). Returns with no Siti's Gallery Return Authorization Code (RAC) number or packages that are improperly packaged will be refused receipt. The jewelry must be returned in its original condition (see exception for damaged shipment below) for a refund or exchange. To return your Custom Designed Jewelry Creation to Siti's Gallery, please follow the steps below:
1.
Damaged Shipment Received
  Contact us within a few days of receiving a damaged Creation shipment with the damage details and we will reply with instructions and an RAC number to arrange for replacement or refund. Generally, we will send you a replacement Custom Designed Jewelry Creation with a prepaid mailer for returning the damaged Custom Designed Jewelry Creation.
2.
Return Authorization Code
  Email us at returns@sitisgallery.com and you will be given a Return Authorization Code.
3.
Return For Exchange
  For an exchange, indicate on the invoice what you wish to exchange the returned Custom Designed Jewelry Creation with. If the exchange Creation is a different price, we will contact you via email with details on the credit/payment process. Be sure to include the exchange Custom Designed Jewelry Creation item name, number, and price. It is very important to include your daytime phone number in case we have to contact you. In order to receive a refund or exchange, the jewelry must not show signs of damage, wear or alteration.
4.
Note Reason
  Please indicate a reason for your return on the invoice that was included with the shipment of jewelry. Your feedback is very important to us!
5.
Package
  Package the Custom Designed Jewelry Creation(s) you want to return in a suitable shipping carton with a copy of the invoice. Affix sufficient postage for shipment via your country's Postal Service to our address.
6.
Ship
  Ship to us. Please Note: we are not responsible for customs duties or lost shipments from outside the USA.
  Return shipping address:
  Siti's Gallery
15017 Cloverdale Rd.
Woodbridge, Virginia 22193-1615
USA
Continue
Shopping Cart more
0 items
Bestsellers
01.Sterling Silver White Mother of Pearl Dangle Wedding Earrings
02.Sterling Silver Natural Freshwater Pearl Chandelier Earrings
03.Sterling Silver Faceted Black Onyx Oval Dangle Earrings
Reviews more
Sterling Silver Faceted Black Onyx Teardrop Dangle Earrings
lovely jewelry, fast shipping! thank you!! ..
5 of 5 Stars!
Home | About Us | Glossary | FAQ's | Our Guarantee | Privacy Policy | Terms of Use | Site Map | Reviews | Our Favorite Links
Shipping & Returns | Contact Us | Custom Request
Chandelier Earrings | Dangle Earrings | Necklaces | Bracelets

Copyright © 2018 Siti's Gallery. All rights reserved.
Powered by osCommerce